Privacy Policy

Turnover Pros (“we”, “us”, or “our”) operates the website www.turnoverpros.ca. This Privacy Policy explains what information we collect when you use our website, how we use it, and how you can contact us with questions.

By submitting a contact or quote form on our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide when you fill out our Contact form or Get a Quote form. This may include:

• Your name
• Email address
• Phone number
• Property address or service area
• Property type, size, and details (bedrooms, bathrooms)
• Turnover schedule and cleaning preferences
• Any additional information you choose to include in your message or notes

2. How We Use Your Information

We use the information you provide solely to operate our business and respond to your requests. Specifically, we may use your information to:

• Respond to your inquiry or message
• Prepare and provide a cleaning quote
• Contact you to discuss your turnover cleaning needs
• Schedule or coordinate requested cleaning services
• Provide and improve the services you have requested

3. How We Store Your Information

Information submitted through our website forms is received by our team via email. We do not sell, rent, or share your personal information with third parties for marketing purposes.

We retain your information only for as long as necessary to fulfill the purpose for which it was collected or to follow up on your request.

4. Sharing of Information

We do not sell or share your personal information with third parties, except as necessary to deliver the services you requested (for example, coordinating with a team member to complete your cleaning). We do not use your information for advertising or marketing by third parties.

5. Your Rights

You may contact us at any time to ask what information we hold about you, request a correction, or ask us to stop using your information. We will respond to your request promptly.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Turnover Pros · info@turnoverpros.ca · 236-664-0010 · www.turnoverpros.ca · British Columbia, Canada